Paypal verification help! I will pay you

I made a paypal account, but with Johnathan Smithson as name. I now have 2000 $ in it but I can't use them nor take them or send them to another account.
My real name is not johnathan smithson and i tried to make a iban for him but paypal rejects it.

I tried to change ownership but paypal does not let me to.

Any thoughts on this? Did I just lose all my money?