Improve Black Hat World VIP membership (bad experience)

Hi. I've been a member of bhw for not so long but I always visited this forum constantly, and I think it's the community that makes it great, meaning the users. However, I can not say the same about the staff so far, and I've been to many forums where usually things get solved during the day, even when you are not VIP.
I gladly paid for my VIP membership 2 weeks ago (wich wasnt cheap) and it doesn't feel like it. I submitted a sales thread 2 weeks ago and the person who is supposed to…

Improve Black Hat World VIP membership (bad experience)