Getting Paid NO FACE OR NAME!

Hey,

I am struggling to run a business. It is not illegal, however I don't want people buying the products to know my name/address.

PayPal told me over the phone that the buyer would only be able to see my name. (A name that I could choose and even make it a business name)
Turns out they gave out my whole address to a customer.

Also, customers confirmed with paypal that they have got their products and are satisfied with them. Paypal is still holding the funds for 28 Days. :S. Kind of…

Getting Paid NO FACE OR NAME!